Return & Exchange Policy

All Sales Are Final

Due to the limited nature of our collections, all Obsidia Thirteen sales are final. 

We accept a one-time size exchange on unworn, unwashed merchandise with original packaging within 7 days of delivery. Customer is responsible for return shipping.

We do not accept returns or cancellations for reasons including incorrect size selection, change of mind, or buyer preference. 

We encourage you to carefully review all product descriptions, sizing information, and order details before completing your purchase. 

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 72 hours of delivery.

Please include your order number, a brief description of the issue, and clear photos of the item so we can review your request. 

If we determine that the item was damaged or incorrectly fulfilled, we will work with you to provide an appropriate replacement or resolution. 

Sizing 

Please review the sizing information provided on each product page before placing your order.  

Order Changes and Cancellations 

Once an order has been placed, we cannot guarantee that changes or cancellations can be made. Please review your shipping information, selected items, and sizes carefully before submitting your order. 

Questions?

If you have a question about an item, sizing, or your order, please contact us before purchasing via Instagram or the email below. We're happy to help you make the right selection.

contact@obsidiathirteen.com

Thank you for supporting Obsidia Thirteen. 

- S + K